Best Price Guarantee
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website. Just remember to contact us after booking and at least 24 hours before your check-in date. You’ll have to give us the link to the other offer and it needs to be online and available when we check.
We Price Match Checklist
• The other offer has to be for the same property and accommodation type.
• The other offer needs to have the same check-in and check-out dates.
• The other offer must have the same cancellation policy and conditions.
When can you not make a claim?
• If the other offer is on a website that doesn’t reveal the property or accommodation type you’ll be staying in until after booking.
• If the other offer is part of a loyalty or rewards program.
• If the other offer is a special promotion or deal.
Found your booking cheaper somewhere else?
• Look for Found this room cheaper somewhere else? on your confirmation page or in View all bookings.
• No account? Log in with your booking number and PIN.
• You can also contact our Customer Care team.